{"id":4730,"date":"2026-09-02T09:19:50","date_gmt":"2026-09-02T09:19:50","guid":{"rendered":"https:\/\/sutoclean.com\/?page_id=4730"},"modified":"2026-09-08T02:50:39","modified_gmt":"2026-09-08T02:50:39","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/sutoclean.com\/ar\/warranty-policy\/","title":{"rendered":"warranty-policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4730\" class=\"elementor elementor-4730\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-420af8e e-con-full e-flex e-con e-parent\" data-id=\"420af8e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-9ef3c77 e-con-full e-flex e-con e-child\" data-id=\"9ef3c77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f3c0378 e-con-full e-flex e-con e-child\" data-id=\"f3c0378\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68359ea elementor-widget elementor-widget-heading\" data-id=\"68359ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0636\u0645\u0627\u0646<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-200e8a9 e-con-full e-flex e-con e-child\" data-id=\"200e8a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a1b2054 e-con-full e-flex e-con e-child\" data-id=\"a1b2054\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2029c elementor-widget elementor-widget-text-editor\" data-id=\"dc2029c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reliable Equipment. Reliable Support.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a19e723 e-con-full e-flex e-con e-child\" data-id=\"a19e723\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-50a5da5 e-grid e-con-full e-con e-child\" data-id=\"50a5da5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-761203c e-con-full e-flex e-con e-child\" data-id=\"761203c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2378850 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"2378850\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tools\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t12 MONTHS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMachine Warranty\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5e1982 e-con-full e-flex e-con e-child\" data-id=\"e5e1982\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f495423 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"f495423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-globe-africa\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tGLOBAL\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tRemote Technical Support\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2944d5b e-con-full e-flex e-con e-child\" data-id=\"2944d5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59c94d5 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"59c94d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-plane\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\t7 DAYS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSpare Parts Dispatch\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e4be54 e-con-full e-flex e-con e-child\" data-id=\"4e4be54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48cae75 elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"48cae75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SUTO provides a limited warranty against defects in materials and workmanship for our commercial floor scrubbers and floor sweepers under normal use and maintenance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-26af2b6 e-con-full e-flex e-con e-child\" data-id=\"26af2b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1192146 e-grid e-con-full e-con e-child\" data-id=\"1192146\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29b8bfc elementor-align-center elementor-widget elementor-widget-button\" data-id=\"29b8bfc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact Warranty Support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4539862 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4539862\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download Warranty Policy<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-886304a e-flex e-con-boxed e-con e-parent\" data-id=\"886304a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-89d6fa5 e-con-full e-flex e-con e-child\" data-id=\"89d6fa5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-198c7fb e-con-full e-flex e-con e-child\" data-id=\"198c7fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5c64215 e-con-full e-flex e-con e-child\" data-id=\"5c64215\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fed663 elementor-widget elementor-widget-heading\" data-id=\"2fed663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Does Our Warranty Cover?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-db25e09 e-con-full e-flex e-con e-child\" data-id=\"db25e09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-090f605 elementor-widget elementor-widget-text-editor\" data-id=\"090f605\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>SUTO commercial floor scrubbers and floor sweepers are designed for demanding cleaning environments. Our warranty covers manufacturing defects in materials and workmanship under normal operation, proper maintenance and intended use.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbdcec3 e-grid e-con-full e-con e-child\" data-id=\"fbdcec3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-598917a e-con-full e-flex e-con e-child\" data-id=\"598917a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cd1e9e8 e-con-full e-flex e-con e-child\" data-id=\"cd1e9e8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3471864 elementor-widget elementor-widget-heading\" data-id=\"3471864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Electrical Components<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ae0c9f3 e-con-full e-flex e-con e-child\" data-id=\"ae0c9f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b825f1 elementor-widget elementor-widget-heading\" data-id=\"1b825f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12-Month Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d042113 e-con-full e-flex e-con e-child\" data-id=\"d042113\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2318aee elementor-widget elementor-widget-text-editor\" data-id=\"2318aee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2902\" data-end=\"2923\">Coverage may include:<\/p><ul data-start=\"2925\" data-end=\"3024\"><li data-start=\"2925\" data-end=\"2938\">Controllers<\/li><li data-start=\"2939\" data-end=\"2955\">Control boards<\/li><li data-start=\"2956\" data-end=\"2974\">Wiring harnesses<\/li><li data-start=\"2975\" data-end=\"2985\">Switches<\/li><li data-start=\"2986\" data-end=\"2995\">Sensors<\/li><li data-start=\"2996\" data-end=\"3004\">Relays<\/li><li data-start=\"3005\" data-end=\"3024\">On-board chargers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-834fc57 e-con-full e-flex e-con e-child\" data-id=\"834fc57\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dc52ea e-con-full e-flex e-con e-child\" data-id=\"5dc52ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9bc7c03 elementor-widget elementor-widget-heading\" data-id=\"9bc7c03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Drive &amp; Brush Motors<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ebeb2ff e-con-full e-flex e-con e-child\" data-id=\"ebeb2ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29903ad elementor-widget elementor-widget-heading\" data-id=\"29903ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12-Month Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-39b94e5 e-con-full e-flex e-con e-child\" data-id=\"39b94e5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26912da elementor-widget elementor-widget-text-editor\" data-id=\"26912da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3085\" data-end=\"3135\">Coverage includes manufacturing defects affecting:<\/p><ul data-start=\"3137\" data-end=\"3215\"><li data-start=\"3137\" data-end=\"3151\">Brush motors<\/li><li data-start=\"3152\" data-end=\"3166\">Drive motors<\/li><li data-start=\"3167\" data-end=\"3182\">Vacuum motors<\/li><li data-start=\"3183\" data-end=\"3215\">Other factory-installed motors<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a97b387 e-con-full e-flex e-con e-child\" data-id=\"a97b387\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-685cb17 e-con-full e-flex e-con e-child\" data-id=\"685cb17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84f2bfa elementor-widget elementor-widget-heading\" data-id=\"84f2bfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Structural Components<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-592a172 e-con-full e-flex e-con e-child\" data-id=\"592a172\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84d2db6 elementor-widget elementor-widget-heading\" data-id=\"84d2db6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12-Month Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2854b0 e-con-full e-flex e-con e-child\" data-id=\"c2854b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08d3a3a elementor-widget elementor-widget-text-editor\" data-id=\"08d3a3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"2902\" data-end=\"2923\">Coverage may include:<\/p><ul data-start=\"2925\" data-end=\"3024\"><li data-start=\"2925\" data-end=\"2938\">Controllers<\/li><li data-start=\"2939\" data-end=\"2955\">Control boards<\/li><li data-start=\"2956\" data-end=\"2974\">Wiring harnesses<\/li><li data-start=\"2975\" data-end=\"2985\">Switches<\/li><li data-start=\"2986\" data-end=\"2995\">Sensors<\/li><li data-start=\"2996\" data-end=\"3004\">Relays<\/li><li data-start=\"3005\" data-end=\"3024\">On-board chargers<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d18e63 e-con-full e-flex e-con e-child\" data-id=\"0d18e63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3e7eba4 e-con-full e-flex e-con e-child\" data-id=\"3e7eba4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e65980 elementor-widget elementor-widget-heading\" data-id=\"0e65980\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1c6b9f e-con-full e-flex e-con e-child\" data-id=\"b1c6b9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a5cd0e7 elementor-widget elementor-widget-heading\" data-id=\"a5cd0e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">12-Month Warranty<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1b5067 e-con-full e-flex e-con e-child\" data-id=\"f1b5067\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10f29e5 elementor-widget elementor-widget-text-editor\" data-id=\"10f29e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"3277\" data-end=\"3309\">Coverage may include defects in:<\/p><ul data-start=\"3311\" data-end=\"3408\"><li data-start=\"3311\" data-end=\"3326\">Machine frame<\/li><li data-start=\"3327\" data-end=\"3343\">Tank structure<\/li><li data-start=\"3344\" data-end=\"3366\">Main body components<\/li><li data-start=\"3367\" data-end=\"3408\">Factory-installed mechanical components<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0c2b164 e-flex e-con-boxed e-con e-parent\" data-id=\"0c2b164\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-105779e e-con-full e-flex e-con e-child\" data-id=\"105779e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c925e elementor-widget elementor-widget-heading\" data-id=\"12c925e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty Period<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-52963a6 e-con-full e-flex e-con e-child\" data-id=\"52963a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d6c320 e-con-full e-flex e-con e-child\" data-id=\"4d6c320\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af52010 elementor-widget elementor-widget-text-editor\" data-id=\"af52010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<table style=\"font-size: 16px; font-style: normal;\"><thead><tr><th><strong><span style=\"color: #ffcc00;\">Component<\/span><\/strong><\/th><th align=\"right\"><strong><span style=\"color: #ffcc00;\">Warranty Period<\/span><\/strong><\/th><\/tr><\/thead><tbody><tr><td>Complete Machine<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Electrical Components<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Brush Motors<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Drive Motors<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Vacuum Motors<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Controller<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Charger<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Factory-installed Mechanical Components<\/td><td align=\"right\"><strong>12 Months<\/strong><\/td><\/tr><tr><td>Battery<\/td><td align=\"right\"><strong>6\u201312 Months<\/strong>*<\/td><\/tr><tr><td>Brushes<\/td><td align=\"right\">Wear Part<\/td><\/tr><tr><td>\u0634\u0641\u0631\u0627\u062a \u0627\u0644\u0645\u0645\u0633\u062d\u0629<\/td><td align=\"right\">Wear Part<\/td><\/tr><tr><td>Cleaning Pads<\/td><td align=\"right\">Wear Part<\/td><\/tr><tr><td>\u0627\u0644\u0645\u0631\u0634\u062d\u0627\u062a<\/td><td align=\"right\">Wear Part<\/td><\/tr><tr><td>Hoses<\/td><td align=\"right\">Wear Part<\/td><\/tr><tr><td>Rubber Components<\/td><td style=\"text-align: center;\" align=\"right\">Wear Part<\/td><\/tr><\/tbody><\/table><p style=\"text-align: left;\">Battery warranty may vary depending on battery type, supplier terms and purchase agreement. Please refer to the product quotation, sales contract or battery warranty documentation for the applicable warranty period.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0886ac2 e-con-full e-flex e-con e-child\" data-id=\"0886ac2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-46d579b e-con-full e-flex e-con e-child\" data-id=\"46d579b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-02083b0 e-con-full e-flex e-con e-child\" data-id=\"02083b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-df7482c elementor-widget elementor-widget-heading\" data-id=\"df7482c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Wear Parts &amp; Consumables<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59e8cf2 e-con-full e-flex e-con e-child\" data-id=\"59e8cf2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e094609 elementor-widget elementor-widget-heading\" data-id=\"e094609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What Are Wear Parts?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1ec642 e-con-full e-flex e-con e-child\" data-id=\"f1ec642\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dfdff1f elementor-widget elementor-widget-text-editor\" data-id=\"dfdff1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Wear parts are components that naturally deteriorate through normal operation and therefore are generally not covered by the standard machine warranty.<\/p><h3 class=\"PDq2pG_selectionAnchorContainer\" data-start=\"5068\" data-end=\"5086\"><span style=\"color: #ffcc00;\">\u0622\u0644\u0629 \u062a\u0646\u0638\u064a\u0641 \u0627\u0644\u0623\u0631\u0636\u064a\u0627\u062a<\/span><\/h3><ul data-start=\"5088\" data-end=\"5188\"><li data-start=\"5088\" data-end=\"5097\">Brushes<\/li><li data-start=\"5098\" data-end=\"5104\">Pads<\/li><li data-start=\"5105\" data-end=\"5118\">Pad holders<\/li><li data-start=\"5119\" data-end=\"5136\">Squeegee blades<\/li><li data-start=\"5137\" data-end=\"5152\">Rubber strips<\/li><li data-start=\"5153\" data-end=\"5162\">\u0627\u0644\u0645\u0631\u0634\u062d\u0627\u062a<\/li><li data-start=\"5163\" data-end=\"5170\">Hoses<\/li><li data-start=\"5171\" data-end=\"5178\">Seals<\/li><li data-start=\"5179\" data-end=\"5188\">O-rings<\/li><\/ul><h3 data-start=\"5190\" data-end=\"5207\"><span style=\"color: #ffcc00;\">\u0645\u0643\u0646\u0633\u0629 \u0623\u0631\u0636\u064a\u0627\u062a<\/span><\/h3><ul data-start=\"5209\" data-end=\"5325\"><li data-start=\"5209\" data-end=\"5223\">Main brushes<\/li><li data-start=\"5224\" data-end=\"5238\">Side brushes<\/li><li data-start=\"5239\" data-end=\"5253\">Dust filters<\/li><li data-start=\"5254\" data-end=\"5269\">Rubber skirts<\/li><li data-start=\"5270\" data-end=\"5286\">Sealing strips<\/li><li data-start=\"5287\" data-end=\"5325\">Other consumable cleaning components<\/li><\/ul><p>However, if a wear part is found to have a manufacturing defect rather than normal wear, SUTO may review the case and provide an appropriate solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0aa785c e-flex e-con-boxed e-con e-parent\" data-id=\"0aa785c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-540f2a6 e-con-full e-flex e-con e-child\" data-id=\"540f2a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67a282b elementor-widget elementor-widget-heading\" data-id=\"67a282b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty Exclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-649db56 e-con-full e-flex e-con e-child\" data-id=\"649db56\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5975753 elementor-widget elementor-widget-heading\" data-id=\"5975753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What Is Not Covered?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac3706b e-con-full e-flex e-con e-child\" data-id=\"ac3706b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-803fe7a elementor-widget elementor-widget-image\" data-id=\"803fe7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-1024x768.webp\" class=\"attachment-large size-large wp-image-4942\" alt=\"\" srcset=\"https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-1024x768.webp 1024w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-300x225.webp 300w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-768x576.webp 768w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-1536x1152.webp 1536w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-2048x1536.webp 2048w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-800x600.webp 800w, https:\/\/sutoclean.com\/wp-content\/uploads\/2026\/09\/\u5fae\u4fe1\u56fe\u7247_20260908093327_180_6-64x48.webp 64w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-853c65e e-con-full e-flex e-con e-child\" data-id=\"853c65e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4d5fca elementor-widget elementor-widget-text-editor\" data-id=\"c4d5fca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">SUTO\u2019s warranty covers manufacturing defects under normal operation and proper maintenance. The following conditions are generally excluded from the standard warranty:<\/p><p>\u00a0<\/p><h3>01. Normal Wear &amp; Tear<\/h3><p class=\"isSelectedEnd\">Components that naturally wear during normal operation are not covered, including brushes, pads, squeegee blades, rubber strips, filters, hoses and other consumable parts.<\/p><p>\u00a0<\/p><h3>02. Improper Use<\/h3><p class=\"isSelectedEnd\">Damage caused by misuse, overloading, incorrect operation, operation outside the machine\u2019s intended application, or failure to follow the user manual is not covered.<\/p><p>\u00a0<\/p><h3>03. Unauthorized Modification<\/h3><p class=\"isSelectedEnd\">Damage resulting from unauthorized modifications, alterations, electrical changes, or the use of non-approved components or accessories is not covered.<\/p><p>\u00a0<\/p><h3>04. Accidental Damage<\/h3><p class=\"isSelectedEnd\">Damage caused by collisions, impacts, dropping, fire, flooding, extreme environmental conditions, or other accidents is not covered.<\/p><p>\u00a0<\/p><h3>05. Improper Maintenance<\/h3><p class=\"isSelectedEnd\">Damage resulting from insufficient or incorrect maintenance, including improper battery care, failure to clean filters or tanks, or failure to perform recommended maintenance, is not covered.<\/p><p>\u00a0<\/p><h3>06. Incorrect Voltage or Electrical Connection<\/h3><p class=\"isSelectedEnd\">Damage caused by incorrect power supply voltage, improper electrical connections, incorrect charging procedures, or unauthorized electrical modifications is not covered.<\/p><p>\u00a0<\/p><h3>07. Chemical Damage<\/h3><p class=\"isSelectedEnd\">Damage caused by unsuitable, excessively concentrated, corrosive, or otherwise incompatible cleaning chemicals is not covered.<\/p><p>\u00a0<\/p><h3>08. Unauthorized Repairs<\/h3><p>Damage resulting from repairs, disassembly, or replacement of components performed without prior authorization from SUTO may not be covered under the warranty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3acab1f e-flex e-con-boxed e-con e-parent\" data-id=\"3acab1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0bd56b4 e-con-full e-flex e-con e-child\" data-id=\"0bd56b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1f48f23 e-con-full e-flex e-con e-child\" data-id=\"1f48f23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cbb376d e-con-full e-flex e-con e-child\" data-id=\"cbb376d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf3dc56 elementor-widget elementor-widget-heading\" data-id=\"bf3dc56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warranty Claim<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c0d8c45 e-con-full e-flex e-con e-child\" data-id=\"c0d8c45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-567baac elementor-widget elementor-widget-heading\" data-id=\"567baac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How to Make a Warranty Claim<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc0be8d e-grid e-con-full e-con e-child\" data-id=\"bc0be8d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a10f1f6 e-con-full e-flex e-con e-child\" data-id=\"a10f1f6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c86c0e elementor-widget elementor-widget-text-editor\" data-id=\"6c86c0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1ew4fw5\" data-start=\"7248\" data-end=\"7259\"><span style=\"color: #ffcc00;\">STEP 01<\/span><\/h3><h2 data-section-id=\"1tpph4o\" data-start=\"7260\" data-end=\"7275\"><span style=\"color: #ffffff;\">Contact SUTO<\/span><\/h2><ul data-start=\"7284\" data-end=\"7386\"><li data-section-id=\"6z9942\" data-start=\"7284\" data-end=\"7299\">\u0637\u0631\u0627\u0632 \u0627\u0644\u0622\u0644\u0629<\/li><li data-section-id=\"grilsb\" data-start=\"7300\" data-end=\"7315\">Serial Number<\/li><li data-section-id=\"1to2k7r\" data-start=\"7316\" data-end=\"7331\">Purchase Date<\/li><li data-section-id=\"13xvdm3\" data-start=\"7332\" data-end=\"7347\">Customer Name<\/li><li data-section-id=\"61cl6o\" data-start=\"7348\" data-end=\"7357\">\u0627\u0644\u0628\u0644\u062f<\/li><li data-section-id=\"17jsq0l\" data-start=\"7358\" data-end=\"7386\">Description of the Problem<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13b691d e-con-full e-flex e-con e-child\" data-id=\"13b691d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5786948 elementor-widget elementor-widget-text-editor\" data-id=\"5786948\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1ew4fw6\" data-start=\"7393\" data-end=\"7404\"><span style=\"color: #ffcc00;\">STEP 02<\/span><\/h3><h2 class=\"\" data-section-id=\"hn0dtx\" data-start=\"7405\" data-end=\"7424\"><span style=\"color: #ffffff;\">Provide Evidence<\/span><\/h2><ul data-start=\"7431\" data-end=\"7516\"><li data-section-id=\"321xnb\" data-start=\"7431\" data-end=\"7439\">Photos<\/li><li data-section-id=\"964nuz\" data-start=\"7440\" data-end=\"7453\">Short Video<\/li><li data-section-id=\"185rinx\" data-start=\"7454\" data-end=\"7466\">Error Code<\/li><li data-section-id=\"zroocj\" data-start=\"7467\" data-end=\"7496\">Machine Operating Condition<\/li><li data-section-id=\"1db213c\" data-start=\"7497\" data-end=\"7516\">Damaged Component<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00906d0 e-con-full e-flex e-con e-child\" data-id=\"00906d0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23cbbe2 elementor-widget elementor-widget-text-editor\" data-id=\"23cbbe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1ew4fw7\" data-start=\"7618\" data-end=\"7629\"><span style=\"color: #ffcc00;\">STEP 03<\/span><\/h3><h2 data-section-id=\"sjj5oi\" data-start=\"7630\" data-end=\"7649\"><span style=\"color: #ffffff;\">Remote Diagnosis<\/span><\/h2><p data-start=\"7651\" data-end=\"7671\">SUTO technical team\uff1a<span style=\"font-size: 16px;\">Reviews the problem and determines whether the issue is related to manufacturing defects, normal wear, improper operation or other causes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-91dcefd e-con-full e-flex e-con e-child\" data-id=\"91dcefd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5bf06b1 elementor-widget elementor-widget-text-editor\" data-id=\"5bf06b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"1ew4fw0\" data-start=\"7905\" data-end=\"7916\"><span style=\"color: #ffcc00;\">STEP 04<\/span><\/h3><h2 data-section-id=\"1v5i8u7\" data-start=\"7917\" data-end=\"7937\"><span style=\"color: #ffffff;\">Parts Replacement<\/span><\/h2><p data-start=\"7939\" data-end=\"7947\"><span style=\"font-size: 16px;\">SUTO will provide the applicable replacement part according to the warranty assessment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f57658b e-flex e-con-boxed e-con e-parent\" data-id=\"f57658b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ddb850 e-con-full e-flex e-con e-child\" data-id=\"3ddb850\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2d562eb elementor-widget elementor-widget-heading\" data-id=\"2d562eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to Make a Warranty Claim\uff1f<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8433b14 e-con-full e-flex e-con e-child\" data-id=\"8433b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e995392 elementor-widget elementor-widget-text-editor\" data-id=\"e995392\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you experience a problem with your SUTO cleaning equipment during the warranty period, our service team will help you identify the issue and provide the appropriate solution as quickly as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c381fe e-con-full e-flex e-con e-child\" data-id=\"1c381fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0da4b00 elementor-widget elementor-widget-text-editor\" data-id=\"0da4b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>1. Contact Our Service Team<\/h3><p class=\"isSelectedEnd\">Send us your machine model, serial number, purchase information, and a brief description of the problem.<\/p><h3>2. Provide Photos or Videos<\/h3><p class=\"isSelectedEnd\">Please provide clear photos or videos showing the fault. This helps our technical team diagnose the issue more accurately and reduces unnecessary waiting time.<\/p><h3>3. Technical Diagnosis<\/h3><p class=\"isSelectedEnd\">Our engineers will review the information and guide you through troubleshooting by email, video call, or remote technical support.<\/p><h3>4. Warranty Confirmation<\/h3><p class=\"isSelectedEnd\">If the issue is confirmed to be covered under warranty, we will arrange the appropriate solution, which may include replacement parts, repair guidance, or other technical support.<\/p><h3>5. Parts Replacement &amp; Support<\/h3><p class=\"isSelectedEnd\">When replacement parts are required, we will provide the necessary parts and installation guidance to help get your machine back into operation as soon as possible.<\/p><p class=\"isSelectedEnd\"><strong>To speed up your warranty claim, please prepare:<\/strong><\/p><ul data-spread=\"false\"><li>Machine model<\/li><li>Serial number<\/li><li>Purchase date or order number<\/li><li>Photos or videos of the issue<\/li><li>Description of the operating conditions<\/li><li>Contact information<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b94758 e-flex e-con-boxed e-con e-parent\" data-id=\"0b94758\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-224f701 e-con-full e-flex e-con e-child\" data-id=\"224f701\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7782e7 elementor-widget elementor-widget-heading\" data-id=\"d7782e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What Happens After You Submit a Claim?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-876271e e-con-full e-flex e-con e-child\" data-id=\"876271e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6535911 elementor-widget elementor-widget-text-editor\" data-id=\"6535911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Once your warranty claim is submitted, our service team will review the information and keep you updated throughout the process.<\/p><h3><span style=\"color: #ffcc00;\">1. Claim Review<\/span><\/h3><p class=\"isSelectedEnd\">Our service team will check your machine information, purchase records, photos, videos, and fault description to determine the next step.<\/p><h3><span style=\"color: #ffcc00;\">2. Technical Assessment<\/span><\/h3><p class=\"isSelectedEnd\">Our engineers will analyze the issue and may contact you for additional information or guide you through basic troubleshooting.<\/p><h3><span style=\"color: #ffcc00;\">3. Warranty Decision<\/span><\/h3><p class=\"isSelectedEnd\">If the issue is confirmed to be covered under warranty, we will provide the appropriate solution based on the nature of the problem.<\/p><h3><span style=\"color: #ffcc00;\">4. Solution Arrangement<\/span><\/h3><p class=\"isSelectedEnd\">Depending on the situation, the solution may include:<\/p><ul data-spread=\"false\"><li>Remote troubleshooting and technical guidance<\/li><li>Replacement parts<\/li><li>Repair instructions<\/li><li>Component replacement support<\/li><li>Other appropriate after-sales solutions<\/li><\/ul><h3><span style=\"color: #ffcc00;\">5. Follow-Up Support<\/span><\/h3><p class=\"isSelectedEnd\">After the solution is provided, our team will continue to assist you with installation, testing, or troubleshooting to help ensure the machine returns to normal operation.<\/p><p><strong>Our goal is simple: minimize downtime and get your SUTO equipment back to work as quickly as possible.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty Policy Reliable Equipment. Reliable Support. 12 MONTHS Machine Warranty GLOBAL Remote Technical Support 7 DAYS Spare Parts Dispatch SUTO provides a limited warranty against defects in materials and workmanship for our commercial floor scrubbers and floor sweepers under normal use and maintenance. Contact Warranty Support Download Warranty Policy What Does Our Warranty Cover? SUTO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4731,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4730","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/pages\/4730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/comments?post=4730"}],"version-history":[{"count":13,"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/pages\/4730\/revisions"}],"predecessor-version":[{"id":4945,"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/pages\/4730\/revisions\/4945"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/media\/4731"}],"wp:attachment":[{"href":"https:\/\/sutoclean.com\/ar\/wp-json\/wp\/v2\/media?parent=4730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}